Privacy Policy
SANA’A CAFE is a brand operated by Sanaani. In this Privacy Policy, “SANA’A CAFE,” “we,” “us,” and “our” refer to Sanaani and its services.
Information We Collect
We may collect personal information including, but not limited to:
Name
Email address
Phone number
Birthday, if you choose to provide it for rewards or birthday offers
Order and transaction details
Device and usage data when interacting with our website or app
How We Use Information
Your information may be used to:
Process transactions and fulfill orders
Communicate with you regarding your order or inquiry
Providing your birthday is optional and is only used for rewards, birthday points, or birthday offers.
Send transactional updates related to your order, including order confirmation and pickup notifications
Improve our services, website functionality, app functionality, and customer experience
SMS Communications
If you provide your phone number when placing an order, you may receive transactional SMS messages from SANA’A CAFE related to your order, such as order confirmations, order status updates, and pickup notifications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. SMS consent is not a condition of purchase.
Information Sharing
We do not sell your personal information. We may share information with trusted third-party service providers solely for:
Payment processing
Order fulfillment
Website hosting and analytics
All third parties are required to maintain confidentiality and use data only for authorized purposes.
SMS consent is not shared with third parties or affiliates for marketing purposes.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us directly.
Updates
This policy may be updated periodically. Continued use of our website constitutes acceptance of any changes.