Delete your Sana'a Cafe account
At Sana’a Cafe, we respect your privacy and provide users with the ability to permanently delete their account and associated personal data.
How to delete your account
Option 1 – From the mobile app
- Open the Sana’a Cafe app.
- Sign in to your account.
- Go to Profile.
- Open Settings.
- Tap Delete Account.
- Confirm the deletion request
Option 2 – Contact Support
If you are unable to access your account, you can request account deletion by emailing: mailto:support@thesanaacafe.com
Subject: Account Deletion Request
Please include:
- Your full name
- The email address associated with your account
Data that will be deleted
Option 1 – From the mobile app
When your account is deleted, we will permanently remove your personal account information, including:
- Name
- Email address
- Phone number
- Saved delivery addresses
- Account profile
- Marketing and promotional preferences
- Other personal information associated with your account
Data that may be retained
Some information, such as completed order history, invoices, or financial records, may be retained if required by applicable laws or legal obligations.
Processing Time
30days
Account deletion requests are typically completed within this window.
Contact
If you have any questions regarding account deletion, please contact: support@thesanaacafe.com